Service Status:  Recovery in progress. Intermittent issues continue.

2026-11-13 7:00 a.m.:  Many Microsoft 365 Services are available and email delivery performance is improving. Some users may still experience intermittent issues as recovery actions continue. 

Microsoft is working as quickly as possible to resolve the issue, which affects customers beyond 果冻传媒.

 

2026-11-12 4:21 p.m., Major Outage: Microsoft is experiencing a widespread issue that is affecting access to 果冻传媒 Email and Microsoft 365 services — including Copilot Chat, Word, Excel, PowerPoint, and Outlook — including web and client app versions.

Microsoft is working as quickly as possible to resolve the issue, which affects customers beyond 果冻传媒.

We will post updates to this page as more information becomes available.